Privacy Policy

Effective Date: January 1, 2025

Welcome to Cozypowerboard. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website focused on polished concrete vs. traditional tiles for ground floor living.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter or mailing list
  • Request information about our flooring solutions
  • Contact us through our contact forms or email
  • Participate in surveys or feedback forms
  • Request quotes or consultations for flooring projects

This information may include your name, email address, phone number, postal address, and details about your flooring project requirements.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website addresses
  • Date and time of your visit

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

2. How We Use Your Information

Cozypowerboard uses the collected information for various purposes, including:

  • Providing information about polished concrete and traditional tile flooring options
  • Responding to your inquiries and customer service requests
  • Sending newsletters, updates, and promotional materials
  • Processing quote requests and consultations
  • Improving our website content and user experience
  • Analyzing website usage and trends
  • Preventing fraudulent activities and ensuring website security
  • Complying with legal obligations

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data transmission using SSL/TLS protocols
  • Regular security assessments and vulnerability testing
  • Restricted access to personal information on a need-to-know basis
  • Secure storage systems with access controls
  • Employee training on data protection and privacy practices

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

Request access to the personal information we hold about you and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to certain legal exceptions.

Opt-Out

Opt-out of receiving marketing communications from us at any time.

6. Third-Party Links

Our website may contain links to third-party websites, including suppliers, contractors, or informational resources about flooring materials. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.

11. Cookie Policy

Our website uses the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing habits to deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company Name:

Cozypowerboard

Email:

[email protected]

Phone:

+65 9287 5104

Address:

15 Jalan Hajijah
Singapore 468759

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within a reasonable timeframe.

Your Consent: By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or provide us with your personal information.

© 2025 Cozypowerboard. All rights reserved.